Here at Value BDSM we want you to be satisfied and happy with your order, happy enough to recommend us to friends etc. (Maybe not family, tho thats up to you).

If for whatever reason you are not happy, you are welcome to return all or part of your order for a refund or exchange.

Please let us know as soon as possible so we can expect your item back, we will offer a full refund or a replacement, however we cannot accept returns or refunds for the following products unless they have developed a fault.

Chastity belts, cages and bras + all accessories
Lingerie and clothing
Sex toys
Anal toys, plugs and tails
Used / Secondhand items

If you would still like to make a return, kindly send us an email and we will get back to you soon with an outcome.